Here’s the latest update posted by the PSBlog all about the continuous outage of PSN for the past eight days. Before Patrick Seybold continues with the new FAQ page, he assures everyone that the team is doing everything they can to bring back its service “as quickly as [they] can”.
For your inquiries about how will Sony find and track the responsible people who did this mess on the network, it’s confirmed the company is already working with the law enforcement and treat this attack as a criminal act. Also, a well-recognized security firm is being organized to conduct a thorough investigation about this problem, and the company is proceeding aggressively to find the culprit.
If you are asking about the “personal data / credit card information theft” part, Sony believes there’s a possibility that it was hacked during the breach, but they still haven’t found any evidence if the hackers have already started to use that data for their own personal gains. Naturally, the company can’t rule out the possibility that credit cards weren’t exploited; so to avoid future problems, they gave that email before guiding everyone to take necessary precaution on protecting your credit card and personal information for future possible attacks from the hackers. Likewise, it was said that your credit card’s CVC / CSC is not included on the breach, since PSN doesn’t ask you to give that data when you registered your CC details.
So far, it’s expected that some PSN servers will be back this weekend and a new firmware update will soon roll-out for users to change their password, followed by other security enhancements. We’ll keep you guys updated!
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